Frequently asked questions

Near-Life subscriptions are available on a monthly and annual basis with payment made in advance. If you stop your subscription during the period you’ve paid for, your subscription will end when that period finishes. When your subscription ends, you’ll still be able to login, but you’ll lose access to your projects and scenarios. Live projects will also go offline. You can reinstate your subscription at any time.

If you’re considering cancelling, we’d love to learn why and find out what we can do better. Please contact us at support@near-life.tech.

Users on teams or enterprise subscriptions can download some scenarios, with limited functionality, up to a limit of 500MB per scenario. This aligns with the maximum file upload size for most LMS and also ensures optimum performance. To maximise the potential of Near-Life’s advanced authoring capabilities, downloading is not recommended.

You don’t have a limited amount of plays, however there are some monthly limits on the amount of plays depending on your account type. See How our streaming limits work for more information.

No, you don’t have to produce your own content to use the authoring tool.

You can use the slide feature in Near-Life, which allows you to build your own custom slides in your chosen colours without leaving the platform, so you can create an interactive presentation quickly and easily.

However, beyond this, you will need your own content to use the platform. Our existing customers use a range of tools – like PowerPoint, Canva and Vyond – and their own video footage to quickly and easily create engaging media for their interactive videos.

Depending on the scale and complexity of the project, you may wish to commission production or design experts to help. Near-Lif also teams up with partners around the world to support content production, so get in touch with our team if you’d like some help in making this happen.

You can share and embed our interactive videos on any website or share a link via email or social media. If you’re in learning, Near-Life makes it easy for you to integrate your interactive content with an existing LMS using SCORM and LTI for easy publishing across virtually any platform. xAPI integration is also possible.

No, our software is all cloud-based. You can access it anywhere, and don’t need to download or update any of the software – you will always have the most up-to-date version.

Yes, absolutely, we have reduced costs for charity organisations to make the product as accessible as possible. You can claim 25% of the normal purchase price for an annual subscription. In order to be eligible, you will need to be officially registered as a charity in your home country.

When you sign up, please use an official, organisational email address, then, at check out, when completing the purchase of your subscription, simply add the code – CHARITY25.

Yes, we understand that freelancers and agencies may be working for other organisations when creating their content. Agencies who have multiple content creators are advised to talk to us about our Enterprise subscriptions, which allow teams to work together. However, we also do offer flexibility for individual freelancers around downloading and sharing scenarios with clients for certain annual subscriptions.

Please get in touch to find out more. You may also be interested to ask about our affiliate programme. 

Yes, absolutely, we have reduced costs for teachers and schools to make the product as accessible as possible. You can claim 30% of the normal purchase price for an annual subscription. In order to be eligible, you will need to be part of an institution involved in K-12 education and you’ll need to register for your account with an official email address for your institution. Then, at check out, when completing the purchase of your subscription, simply add the code – TEACH30

Yes, we have worked with the UK-based Digital Accessibility Centre to develop guidelines to help you with your content creation.

You can share and embed our interactive videos on any website or share a link via email or social media. Our interactive videos are ideal for learning management systems; you can share via SCORM, xAPI or LTI.

The actual number of plays can vary based on the file size used and the total length of a scenario.

The plays highlighted in the pricing table are based upon an image based scenario that includes 10 decision points resulting in a total of 2mb streamed images when played. Standard interactive video scenarios will take up more streaming bandwidth, with VR file sizes being the largest. A 7-10 minute video scenario may be around 40mb, with a similar length VR one likely to be anywhere between 3 to 5x larger. However, the resolution of the videos used will dictate the file size and create variation in streaming.

Uploading video and images to the scenario is also included in the monthly streaming limit, but is only counted in the month the upload occured.

For the vast majority of use cases, the streaming limits should be more than adequate. However, should you have a specific need to increase your streaming this can be arranged. Please get in touch.

Near-Life was developed as an elearning authoring tool. However, the content it helps you create can be used beyond the learning landscape.

No, there is no limit on the amount of projects you can create.

There are a range of subscription packages to suit your needs. For more information on pricing, visit our pricing page.

Interactive videos make the end user an active participant. The Near-Life authoring tool makes creating interactive scenarios easy. With an intuitive canvas, drag and drop features, and interactive options, like hotspots and buttons, users can create truly interactive experiences. Interactive videos allow users to make choices that determine how the story unfolds and can be rewarded for good choices.

An authoring tool is software that’s used to make interactive digital content creation easier. Typically, authoring tools allow you to create multimedia content that can be shared across the web. An elearning authoring tool is an authoring tool developed to help learning designers create learning content.

Near-Life is for anyone who wants to create and share dynamic, interactive videos or VR easily, affordably and quickly. It is particularly ideal for anyone in Learning and Development Teams, Learning and Design Managers, Learning and Development Consultants, Training Providers, Video Production Companies, Digital Content Creators, Marketers and Education Providers. Anyone who is actively involved in producing online learning content will find Near-Life useful.

Authoring tools make interactive content creation easier, without very much technical knowledge needed. In addition, authoring tools make it easy for you to share, embed and integrate your content.

Yes, we’ve made it easy to share content with an existing LMS using a link, embed code or, SCORM and LTI for easy publishing across virtually any platform. xAPI integration is also possible.