Connecting a widespread workforce with interactive onboarding

Voyager - a revolutionary onboarding programme

South Pole needed a unified, engaging, and effective onboarding process for its diverse and widespread workforce. The company wanted to foster a sense of connection to the global organisation among its new employees, referred to as ‘Penguins’.

South Pole introduced 'Voyager', a revolutionary onboarding program developed using Near Life's cutting-edge interactive video technology.

Case Study: South Pole

South Pole, a global climate impact consultancy, recognised the need for a unified, engaging, and effective onboarding process for its diverse and widespread workforce. The company aimed to not only streamline the onboarding process but also to foster a sense of connection to the global organisation among its new employees, referred to as ‘Penguins’.

Previously, South Pole’s teams around the world conducted their onboarding processes independently. Though these processes were executed exceptionally well, feedback from new and existing employees indicated a lack of connection to the broader organisation. There was a clear need for a global, cohesive, and interactive onboarding solution.

South Pole introduced ‘Voyager’, a revolutionary onboarding program developed using Near Life’s cutting-edge interactive video technology. Voyager was designed to offer a blend of tailored Business Line information with an innovative interactive format, all within a digital platform. This approach ensured a consistent experience for all new starters globally.

The decision to use Near Life’s interactive video platform was driven by the desire to create a truly immersive onboarding experience. Interactive video allowed new employees to actively engage with content, making the learning process more dynamic and memorable. This approach was particularly beneficial for visual and experiential learners, ensuring that the diverse learning needs of South Pole’s global workforce were met.

Impact

The implementation of Voyager marked a significant improvement in South Pole’s onboarding process. Within the first 30 days of a new starter joining, the onboarding completion rate soared to over 90%.

This remarkable achievement was attributed to the engaging and interactive nature of the Near Life platform, which made the onboarding process not just informative but also enjoyable for new Penguins.

Emperor penguin chicks with adult on Snow Hill Island
Near Life’s interactive video technology has shaped the way we onboard our team at South Pole. Voyager has not only streamlined our processes but has also brought our global team together, creating a unified and engaging experience for all new Penguins. The platform’s immersive capabilities have significantly improved our onboarding completion rates, making it an indispensable part of our journey towards fostering a cohesive and well-informed workforce.
South Pole’s Director of Internal Communications

Near-Life CEO Mike Todd adds – “We’re big fans of the work South Pole do. They’re a really forward thinking organisation. Onboarding is a fantastic use case for our platform – and we couldn’t be happier to see such an outstanding example of this use case in action.”


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